Location Al Rostamani International Exchange
Qualifications
- Graduate or equivalent in any related field
Experience
- 2 years of prior experience as a Cashier/Teller
- Previous exposure to large volume of cash handling is an added advantage
Knowledge & Skills
- Knowledge of basic computer applications and operations
- Good interpersonal skills
- Good communication skills
- Customer service oriented
- Good quantitative skills
Customer Satisfaction / Service Standards
- Meet and Greet customers at Counter / Lobby area, and thank them for their business
- Provide service to Retail and Commercial customers as per established ARIE standards
- Communicate regulations and norms regarding transactions in a professional manner
- Provide advice and guidance about ARIE Products & Services to customers as and when necessary
- Achieve minimum ‘Wait’ time and ‘Serve’ time and aim for reducing the TAT on a continuous basis
- Lead customers to relevant department/persons for Query Resolutions, Special Deals and other such activities